Last updated: May 6, 2026
1. Information We Collect
SEA may collect user profile details, role information, contact details, employee identifiers, dealer information, visit records, attendance logs, order details, inventory entries, route plans, task updates, sales reports, and analytics data required to operate the platform.
2. GPS Tracking Usage
SEA uses GPS and location data to support attendance validation, route planning, dealer visit verification, field productivity reporting, and territory coverage analysis. Location information is collected only for authorized business workflows and is visible according to role-based access permissions.
3. Device Binding
SEA may bind a user account to an approved mobile device to reduce unauthorized access and protect business data. Device identifiers may be used to validate login requests, prevent duplicate device usage, and support security reviews by administrators.
4. Authentication and Access Control
SEA uses secure authentication and role-based authorization to protect account access. Login activity, authentication tokens, user roles, and access permissions may be processed to ensure that administrators, sales executives, dealers, promoters, managers, and merchandisers access only approved platform areas.
5. Uploaded Media
Users may upload photographs, documents, merchandising images, store execution proof, dealer media, and related files. Uploaded media is used for verification, reporting, campaign compliance, service records, and operational review. Users should upload only business-relevant content.
6. Notification Permissions
SEA may request notification permissions to send task reminders, visit alerts, approval updates, sales announcements, target updates, and operational communications. Users can manage notification permissions through their device settings, subject to organization policies.
7. How We Use Data
Collected data is used to provide sales automation, order management, dealer network visibility, attendance tracking, route optimization, ERP integration, inventory reporting, merchandising compliance, analytics dashboards, and management reports.
8. Data Protection
SEA applies reasonable technical and organizational safeguards to protect data against unauthorized access, misuse, alteration, and loss. These safeguards may include secure authentication, access controls, encrypted communication channels, database security practices, audit logs, and restricted administrative access.
9. Data Sharing
SEA does not sell user data. Information may be shared with authorized organization administrators, approved internal teams, ERP systems, infrastructure providers, or service partners only when necessary to operate, support, secure, or improve the platform.
10. Data Retention
Business data is retained according to organizational requirements, legal obligations, audit needs, and platform configuration. Data may be archived or deleted when it is no longer required for operational, compliance, or reporting purposes.
11. User Responsibilities
Users are responsible for keeping login credentials secure, using approved devices, submitting accurate business information, and avoiding uploads of personal or unrelated content. Any suspected unauthorized access should be reported promptly.
12. Contact Details
For privacy questions, data requests, or security concerns, contact the SEA team using the details below.